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Accessibility @ Fresno State

Electronic Communications

Accessibility requirements for Electronic Content

The Revised Section 508 Standards for Electronic Content specify that all types of public-facing content, as well as nine categories of non-public-facing content that communicate agency official business, have to be accessible. "Content," as defined in the standards, encompasses all forms of electronic information and data. Content must, at a minimum, conform to the WCAG 2.0 AA standard.

  • Public facing: electronic content that is public facing
  • Official communication: electronic content (whether public facing or not) that constitutes official business and is communicated by the University through one or more of the following:
    • An emergency notification;
    • An initial or final decision adjudicating an administrative claim or proceeding;
    • An internal or external program or policy announcement;
    • A notice of benefits, program eligibility, employment opportunity, or personnel action;
    • A formal acknowledgement of receipt;
    • A survey questionnaire;
    • A template or form;
    • Educational or training materials; or
    • Intranet content designed as a Web page.

Accessible Email Messages